From Kevin Diller:
Beware about using this company
Placed order for £579 in October despite the item not being in stock was charged immediately,Order was cancelled due to them not being able to supply in time stated.Still awaiting refund unable to do a chargeback as no proof of refund for bank.
Customer service poor you are lucky if you get an answer to emails and phones are not answered,online chat is quickly ended if you ask questions regarding a refund,I now have to either keep waiting or go to trading standards.
It appears you only get help and answers if you leave a review so wish me luck
My experience and that of so many others supports your conclusion. Good luck Kevin.
Paul..