Sadly, the CAA has a reputation for appointing people with limited experience in the field of their appointment, requiring the consequent appointment of an entire pyramid of advisors to support them. Witness Diedre. All of which gets paid by us lot. No wonder their fees are so outrageous. They are an industry in themselves, and they are in denial, and would have been better advised to subscribe to AOPA, the LAA and a few others, and start bl--dy listening to an industry which is dying as a consequence of over-regulation, focus groups and a blind following of everything coming out of EASA.
Tony is a nice chap, or at least he was twenty plus years ago when an ATC instructor at EGOS, and I doubt that the man will have changed. He may well be good value, but I too would have liked someone with a detailed grounding in GA and all it's problems.
Leon, I'm a former RAF, and current civil, ATCO with a lot of GA experience, and rather hope that, like most, if not all, ATCOs I think outside the box. Process monkeys? I don't think so. Back in your box sir.
Sorry chaps, and Tony, rant over, but I really do despair.