Can you hear yourselves?????
Here we have a passenger who is an old hand at flying with us asking us for a bit of an explanation since he felt uncomfortable on one of our flights and what do you do? Play the I am a Skygod card!
It is fair enough to point out that the best course of action might have been to ask the pilots in question.
He might not have had the time on the day to do this, hence this forum. Which allegedly is frequented by professionals.
My time offshore has taught me communication with the pax is key and makes for happy loyal customers.
Etiquette suggests after a manoeuvre which is outside the norm, a quick explanation to the pax in-flight or before they leave the aircraft....