Geoffers
Who writes your dispatch criteria?
As a HEMS unit we wrote our own and this was approved by our Medical Director who is part of the Ambulance Service Clinical Directorate. This allows us to share it with the Communications centre who dispatch the frontline crews and gives the Control Staff awareness of our clinical parameters. We dispatch ourselves primarily and we also take requests from Comms and Landcrews.
The frontline ambulance role will always throw up the job/patient that doesn't fit the criteria, but we address that by speaking to the landcrew or persons involved which usually helps us to make a decision to dispatch or not.
Works well for us...