Absolutely appalled by the publics treatment of Aer Lingus staff in recent days. It may sound hilarious I've written such an initial statement, but to see fellow colleagues, recorded in public by passengers and to see a fellow colleague called ''an old bat'' because just two people in Dublin where on duty to deal with over 700 passengers, is just absolutely unacceptable. Staff where a uniform, its management who dictate how many staff are on duty to deal with crisis events, its a clear fact, the weather influenced the recent delays and cancellations and there lies the fault, I can't believe people take to the tweet machine (sorry its PPRuNe) to then say, ''I'm sorry if you believe you can't call women bats on here you are at fault'' its;
Irrespective of the incident there is no excuse for abuse of frontline staff.................in many cases they left knowing even less than passengers.