Personally I have always found diplomacy is a useful talent to employ when talking to lesser mortals.
You only get diplomacy if you pay me or if you're friends or family.
Otherwise you get a cut down summary version of IT advice .... I'm afraid I'm not once for posting lengthy padded up versions on an internet forum, I just say things as they are. I am afterall, normally saving people here much time they would otherwise be spending looking for answers on Google and having to sort the wheat from the chaff on the big bad internet.
Jest aside, I'm not that bad really !!
It's just that I don't spend much time composing my forum posts. Quick read of the question being asked, quick answer given and move on.
Oh well... happy new year to you lot ! May it bring you health, wealth and malware free computers !