haha no Hyacinth Bucket actually -
Elizabeth! NOT my bone china periwinkle....
- seriously it saddens me to see a previously wonderful airline making such a hash of what should be the bl****y obvious and that is why we all discuss all the rubbish on here lol
i have worked for over 30 years in this industry and cannot fathom why carriers struggle to see what makes a product good and simple - airlines can still do it -
+ yes i know EVERYTHING now is all about fuel fuel fuel costs and how to get them lower and lower - therefore the product suffers but if you stick to what you did well when you started up then that is a no-brainer.