Management!
But that's just it isn't it...QF hasn't any management that are managers, from the CEO down....they are all people who worm or weasel there way into positions where they are totally out of their depth...Just look at One Star Management, then look at IOC, followed by MOC and Engineering...all the way down to Operations Managers and Duty Managers....Gone are the days of actually having a capable person in the right position....now its a day of who's lawn or Ass you can lick!
QF has more Managers now than it ever has, positions created for no reason....time to axe all these rubbish positions. the ivory towers of QCA/B/C/D are full of them....corporate leeches..