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Old 30th Dec 2013, 14:07
  #1555 (permalink)  
WHBM
 
Join Date: Oct 2002
Location: London UK
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I've just noticed that the LCY website has a new front page bold banner reading :

"Passengers with luggage are advised to arrive at the airport no more than 2 hours before departure. Passengers arriving earlier than this will be unable to check in their bags. This is to avoid unnecessary congestion and to ensure baggage handling operates smoothly."

This sort of message is always interesting, because my corporate travel agent, when sending through booking confirmations, have a standard bit which reads "International flights - check in not less than two hours before departure". One wonders how the industry manages to get its different elements so out of kilter with one another.

Quite apart from that, it's another nail in LCY's coffin of passenger primacy, which is how Dermot Desmond built the place up in the first place. I can just imagine what his words would be to any terminal manager who proposed such an attitude .........
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