Romulus,
good luck with trying to explain the unexplainable.
I always refer back to this piece to think of why Qantas, Joyce and Clifford are so wrong……
https://www.youtube.com/watch?v=kGch...layer_embedded
Move onto 4.55-5.23 in the link. This bloke is onto something.
Now back to Qantas managements winning strategies, can you explain, despite their reduced yield, their reduced load factor and reduced passenger numbers for
Qantas the head honchos continue to brag about great net promoter scores?
Perhaps its the perfect tool to tie short term investment plan bonuses too?
And you don't have to worry about the reduction in passenger numbers as the bonus is unaffected. Brilliant.
Maybe the bain consultants in the room can explain?
Unfortunately, as has been expressed by all and sundry here. Alan and his team have nothing.
Can you imagine Michael Clarke, having captained a team to regain the ashes, turning around and telling them to all go and get stuffed?
That would equal about the same level of love in the room between Joyce and his"team" at the moment.
Joyce isn't a winning captain.
