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One thing I do find interesting is the attitude in this thread compared to that in the BA Jo'burg incident. Over there a flight crew wander over to the wrong "taxiway" and everyone has huge sympathy for what is a pretty basic bit of ground navigation that thousands of others have already undertaken. Yet somehow in a hostile and competitive environment Joyce and Co are expected to pull out a roadmap that pleases everyone and returns higher profits. Quite amusing.
The difference is that after taxiing into a building, the BA crew didn't congratulate themselves on a brilliant strategy, taxi into a few more buildings, congratulate themselves a bit more, throw a couple of expensive parties, and then demand special assistance to compensate for the unfair damage that the buildings have been causing to their wingtips.
Absolute Gold, I nearly fell of my chair.