OK, I'll grant that its is easy to miss a turn on a taxiway...but they hit a building. They hit a building. Get it?
I would assume this crew was fairly experienced and that this wasn't their first rodeo at JoBurg...and my judgment is from the standpoint of a current 747 pilot (with actual windows where I sit, with four landing lights, two turnoff lights and two taxi lights).
These guys don't need apologists and a hug. They need some time off without pay.
What the devil is our profession sinking into? I guess we're not above reflecting today's society.
again.