Ever thought that things run so well because of the clever and careful managers, wherever they may sit? Don't try to tell me that OTP and everything else is more functional on week-ends and during holiday periods. Quite often when the sh!t hits the fans in 'out of hours' time, the phones from the workers to the managers run hot.
You must be a Manager...............
That has never been my experience in more than 40 years, with many Airlines, and Worldwide.
