VCtenderness
A very balanced and pleasant comment from someone who has obviously flown with BA for many years.
All I can say is that there for the grace etc. There are times when despite the best preparation for the taxy and flight events conspire, perhaps you are tired and not at your normal best. Remember the saying about monkeys and typewriters - in the end, given enough time the works of Shakespeare will be produced.
Fact is that if people fly for long enough eventually events bad or good will happen. Statistical fact.
That is what SMS should be all about. JNB will definitely have an SMS, but have they just paid lip service to it as most airports seem to do.
Have they actively sought out the threats that may be waiting for the holes in the cheese to line up.
This event seems to me to be one such threat either noted and ignored, or perhaps just not noted in the first place.
JNB need to have a good look at their airport infrastructure and procedures.