So, Nigel, Tarquinn, Quentin, Humphrey, Crispin, Percival or whichever you are
You missed Rupert you
That said I do think the events this year should be a wake up call to some at BA (not just management) who seem to think that safety is a given, that the ability to operate the aircraft now comes secondary to being customer focused and that the answer to each and every problem is to produce an app for the iPad.
Makes a valid point, safety is no given. If BA Management have to buck their idea's up where will they start - Pilots and commuting?
Merry Xmas