No, A16 is more than right. HR do not seem to realise/care that people have other things going on in their lives other than applying to become an ATCO in NATS. By my reckoning, the shortest possible time it will take for me to complete recruitment will be 2 and a half years - sorry, but I must be damn keen to muck myself, the girlfriend, the mortgage and the pet goldfish
around for that long on the off chance I may land a fantastic job.
A16 is right. People will not consider NATS if they knew about how long the actual application process will take and go to Eurocontrol.
As in any other field, if you want the best people to join your organisation, you have to do everything you can to make them feel wanted. Not keep them dangling with vague answers (if you get one - lucky swine A16, they actually replied to you!)
HR, sort it out, please!!!!