"Customer friendly Ryanair", people please get real! Making a song and a dance about "new" and "improved" customer service practices that were actually the norm in the airline industry of the past shows just how stupid FR think the fare paying public are.
Pulling flights left, right and centre also does nothing to add to the customer service experience either, especially if you are like me already booked on a now pulled route and are waiting for inevitable alternative flight or refund we don't really give a damn email. All it does show is that FR clearly over expanded, flew what were obviously a lot of marginal routes and are now making the customer pay the price for that landing them with the inconvenience of having to make new travel plans.
Loads of airlines pull routes and/or reduce frequencies but I don't remember any on the scale currently being announced by FR