Vlamgat -
Sadly some of what you say is true. Send an email to
[email protected]
Also try the baggage tracer
World Tracer ? South African Airways
"My Brand new R4800 Bose Sound System Pinched, never to be seen again! Add R700 for the suitcase the total Damage received R5500! " we have to consider whether his could have happened in LBV ? But I do agree that the airline needs to tighten security in the baggage department at all stations.
I also had an experience flying back from holiday in Mauritius.
My wife's checked in luggage arrived on the carousel in the same fashion , duct taped and damaged off course. A watch and a perfume was stolen. No re-course from SAA as it was ACSAs problem . The baggage security is not handled by SAA. I'm convinced the bag wasn't broken in to in Mauritius.
I really hope the winds of change sweep through this "potentially" world class airline.