I have the feeling that in the months and years to come, that we will be talking about this on CRM courses around the country, the whys and wherefores, commercial pressures and ultimately, why does a commercial company take one course of action while a public service provider takes another?
In which world you live? Are you really believe we solve the lifelong problems of our business with CRM courses?
And there are no real differencies in the height of pressure beween public and private or commercial operators. May be the kind of pressure is different.
Imagine the extreme results of an EC 135 grounding worldwide and compare it with the discussions about a grounding of uncle Frank toys after countless accidents.
Uncompromising safety culture is a myth.