By RDC
Hmmmm
Placed an order for a handheld transceiver on next day delivery.
They never answered the phones and finally got back to my email a couple of days later. They couldn't provide an ETA for the radio but asked I contact them back again the next week. They still couldn't provide a proper ETA ("probably 10 days or so") so I cancelled my order.
+ They got back to me eventually
+ They cancelled the order and don't appear to have charged the card
+ £5 discount from next order offered to make up for issues
- They don't appear to keep much/any stock (all drop-shipped I guess)
- Their 'virtual online help' person is always offline
- Never answer phones
I probably wouldn't order from them again. I ordered direct from the US manufacturer - cheaper and quicker than waiting for them.
I've since seen the poor reviews they have got. Wanted to give a balanced report here.. Obviously not pleased they couldn't fulfill the order, but am glad it was resolved without problems.
Even their favourable and most forgiving reviews are essentially negative.
Paul..