On TrustPilot, Patricia Fulham writes:
Customer service is awful!!!
I placed an order on the 19/10/2013 and have not received it yet. I was told it would be here in a week or 2 which was on the 30/10/2013 . Can someone please update me to whereabouts of my order?
I've tried ringing and leaving live chat messages all day today and last Friday. No one got back to me I even leave a message on the phone and no joy there as well...
The next step is contacting my card issuer for a refund
Paul..