I could not care a jot Paul.
Ohhhh no... Of course not... Why should any of us?
I was just having a giggle at the irony of him making accusations of malicious dishonesty when the facts of the matter are that what we are doing is nothing of the sort. Yet his public accusation of malicious dishonesty is, itself, defamation.
His stampy-foot nonsense and blatant bribery to conceal his failings is the very rope by which he will hang himself.
They abuse this platform by deleting every one star review they receive.
Well, let's be fair. Not
every one-star review but certainly a significant proportion of them vanish "mysteriously".
It's unfortunate that someone seems to have taken it upon themself to flag some of his better reviews - even though I have to admit to finding it amusing. Karma's a canine with two X chromosomes !!
Nick's own practices are unethical enough to show that anyone giving him money is playing a kind of lottery.
It is not necessary to stoop to his level and
if the person who is flagging the good reviews is reading this - please stop - you're not helping, you're muddying the waters.
If you really want to help,
go and give all the reviews which echo your own a thumbs-up.
Don't just stop at the bottom of the page, keep hitting the "more" button and hit the "Find Useful" button for every review which reports an experience similar to your own. Send a private message to the author of the review directing them to this thread and invite them to join us. Inform them of what they might expect from Bloviation (such as a prompt response now that they have finally posted publicly, the removal of their review if they do not capitulate to bribery and "poor-me" excuses). Advise them of actions they may take and
emphasise that if they are bribed to remove their review, it should be immediately reported to TrustPilot.
When you see a new negative review, repost it so that it cannot simply be flagged into oblivion (after checking that it hasn't already been reposted here, of course). I have been thanked by at least one user for reposting their reviews here (mentioning no names).
Customers have a right to know who they are buying from in an honest way and what they can expect when things go wrong.
I am in complete agreement.
proviation may well supply some things without problems,
Or, more accurately: The genuine retailers with whom he has a drop-shipping arrangement (and I know who some of them actually are) provide things without problems.
The number of things that Bloviation actually supply in comparison to their advertised "stock list" and his propensity to take money for things that are not available for shipping should, in my own opinion, be enough to put Nick in jail for multiple counts of fraud and theft.
Sadly, we don't live in a world where ethics and morality hold much value in comparison to the image one can create for oneself as a "respectable and leading retailer in a specialist market".
My own experience and the reports posted by Alan Johnstone (and others) is enough for me to know that Nick will stoop to bribing his rightfully disgruntled customers, after they have banged their heads against a brick wall for an extended period of time, in order to safeguard his carefully crafted but (from my perspective) wholly artificial
image.
The squeaky wheel gets the oil, as the saying goes.
As long as no-one hears you squeaking after throwing money into the black-hole that is Bloviation, you can sing, whistle and squeak all you like.
The moment you squeak publicly - The oil is wrung from the snake in volumes and poured liberally onto the troubled waters.
At least, that's what the evidence of at least the past two years shows me.
but it is the way they handle the things that go wrong that worries many many customers
... sadly, all too late for many.
It is that his business model is totally wrong from the outset which really worries me. He has been told this by a fair few number of us. We know it.
Apparently, he is not interested because the money is still flowing into his pocket and he is far too busy defending himself against the negative publicity he receives as a result of his own dreadful performance.
I think that only when his source of revenue dries up will he realise that image cannot simply be falsely created and vehemently defended with lies and cheap tricks. Reputation is earned through attention to customer service, through keeping promises, through keeping customers informed, through providing at least what is promised, not demanded through flim-flam and bribery.
For Nick:
I speak only for myself, but I am reasonably sure that I echo the position of others here - If you want us to stop exposing your failings in a place where you cannot simply make the reports disappear, then all you have to do is stock what you advertise, provide within a reasonable timeframe what is paid for and stop ignoring disgruntled customers.
Be an honest and ethical businessman. I am not expecting anything extraordinary - nothing more than I do for my own clients.
Don't over-promise and under-deliver. I have lost count of the number of times I have told you this.
We can only repost what is posted in the first place. Don't you get that?
If you didn't treat your customers the way you do, you wouldn't receive such poor reviews and we would have nothing to repost. Wise up and get your head out of cloud-cuckoo land.
To quote Blues&Twos with a resounding "Hear! Hear!":
This is entirely your own fault. YOU are responsible.
I'll conclude with a beautiful freudian slip by Bloviation, posted in response to another unfortunate lottery player (Andrea Art).
We cannot rest on good intentions alone but assure you that nothing has been done in house to preclude this from happening and that we have ensured we have more robust measures in place to prevent it happening again.
Paul..