Govt (local and national) intend that we should pay individually for everything that was previously included out of taxes (local and national).
Naturally, the taxes we pay (local and national) do not go down, although we are told that they do not go up as much as they otherwise would have done. Which I find most encouraging.
Commercial companies (local and national) ensure that what was previosuly included, is now separated. They also ensure that where it is easier and cheaper for them to provide a service (booking a ticket of any kind, film, plane or concert) should be surcharged. Whereas, when they provide the service at greater cost to themselves (a human in a booth outside the cinema or concert hall) they you do NOT pay the extra charge.
The fact they they only surcharge where the greatest majority of people purchase is non of our business.