I went to my medical and have changed address. I put my new address on my medical forms and paid my fee. I know it says that the medical form can't update your address details so I sent an email to CLARC to change my address with them. Two weeks later I get a LETTER sent to my new address saying that my although this address seemed to be my current one due to the updated medical forms they had printed and dispatched my medical to my old address as 'email' souldn'tbe used for an address update and I should use my self service portal.
So in the end I had to ring, I asked why they didn't just ring me to tell me this
or at least hold onto my medical cert until they informed me about not being able to email an address change! 'Just following procedures' was the reply, so they had to print another medical and post it out to my new address. I know it is minor but what a waste of resources this is when they ended up sending three letters when only one was required.
