Well said, BYMONEK. I am certainly no cheerleader of this operation, but I do see something I haven't seen in years from those at the head. An actual affirmation of the contribution of the employees and their importance to the success of this operation. Sure that doesn't pay the bills, but it seems to be a slight shift from TCs usual musings about our "great modern fleet, network, IT, ICE, etc etc", with never a mention of the employees.
LHR rain, that is a sad comment from a professional. Only recrimination can come from your suggestions. I really hope when I staff travel that the captain is making decisions using his brains and not his cajones.