Also ask the question because it appears to be a remarkable change of attitude from the top of the FR management.
MO'L said 5-6 years ago when he was asked of retirement that when he left FR, assumming it was 2011-13 (ish) they would get someone who was a different person from him and a different direction from him. Realising that doing anything different he would probably be bored out of his brains he did it now.
No idea of the stats for checkin fees etc for forgetting tickets and baggage but have said before on here I doubt it is that significant.
Judging by amount of column inches given to it in media you would assumme 10,000 people a day.........when it becomes more of a hassle than its worth then change it. 99% plus of people now checkin and print at home. Think saving of eliminating desks at every airport and then ask was it worth it.