Simple they brought over external MD's who had no idea about European Operations, Secondary or Regional Airports, and introduced a mainline operation. The current MD has little or no say whatsover.
you paint a picture of an extraordinarily bureaucratic organisation,.
Yes, the organisation was one of the most bureaucratic I have ever had to deal with, and that includes BAA..PIK can only survive as a streamlined organisation that is slick and well run..really same as any business these days!