I regularly look at TP, too... to see if Bloviation have come up with any new excuses. I see they've actually used the one suggested here, by you, I think, CaptainChaos.
This is one of my favourites.
After receiving a slamming one-star review from M Vouros, a confirmed purchaser on 25 January 2013 which reads:
EXCELLENT AT CHARGING!!!! But no goods and no refund!!!!
I ordered a Falcon altimeter on 10 May 2013. I was informed that the US production was slow. Two months later, I was advised by e-mail to consider an alternative product , which I did. So far, its almost acceptable.
On the 01 August and being unable to communicate with Proviation and of course with no ( alternative) goods received, I asked for a refund and guess what they said! .......NOTHING!!!!! Still can not speak to anyone!
All I want now is a refund and I can not even have that!
I am never ordering from Proviation again and my advice is, do the same!!!!!
They responded with:
Thank you so much for taking the time to review, we really do appreciate it and are very glad to have your positive feedback.
I have to laugh at that. I figure that their incompetence knows no bounds.
Paul..