I attended an assessment day recently.
Day starts at 8.30am at a hotel in your area. We stood around and talked for about 30 minutes, while the measured us in height, and noted it down on our registration papers. It was obvious that we were being observed. Then they invite us into a room, tick us off on the list and randomly assign us a table. There was two rooms of 5 tables, each with about 7-8 people to a table. One thing I noted was that the tabled were circular, and did not fill every seat. Those who were seated on the outer edges missed out, so try and sit in the middle of your circular table if you could. The first thing they did was introduced themselves, introduced your own assessor (one assessor to each table). The assessor then comes around and collects your documents (Pre-filled registration paper, resume, rsa, first aid cert, identity document copies and views our original passports/drivers licenses).
Next, they give us a brief presentation about jetstar. After that is over we are given a quick test. The test is written, and multi choice. It covers basic mathematics questions such as "someone buys a muffin for $3, a drink for $4 and gives you a $50 note, how much change do you give", also asked us the code for Jetstar Japan, when the 787 will be introduced etc. Also they gave us a map and told us to label where 9 capital cities are. The test was pretty straight forward.
We then have a 10 minute break.
Next, we do the first group activity. This is an activity where they ask for a volunteer from each group. The volunteer is then asked to begin speaking and to "sell themselves" as a cabin crew member to the rest of the group. In their speech they have to include their recent customer service experience, and their favourite holiday destination. They must do it in 90 seconds and can not stop talking during that 90 seconds. Then, the assessor will pick random people throughout the group to do the same activity until all 7-8 people have completed it. Try to avoid going first, as the people who went first didn't get in either.
Next, we do the second group activity. This is an activity where we are stuck on a deserted island. We are given a list of 15 items, and the group must pick 8 and give a reason as to why they picked those 8 items. Try not to be too over bearing with your ideas, but don't be too quiet. They ask for a volunteer to do the writing, and the person 2 people to their right got selected to read this out to the whole room (all 5 tables).
Next we do the third group activity. This is an activity where we are asked to select a holiday destination, give 10 reasons as to why we would recommend Australia visit that destination. We are also asked to create a slogan. The assessor then randomly selects a person to present these reasons and the slogan to the room (all 5 tables).
Then, we get told that it is lunch time. We are told to take all our personal belongings, as the assessors will now review our performance. We are told to go to a cafe or get lunch somewhere else, and that those who have been successful will receive a call by 11.55am to come back for 101 interviews that afternoon. 4 people out of my 8 got called, and from some groups less then that.
The interviews commenced at 12.40pm and lasted about 20 minutes. They ran through general questions such as why we want to become a cabin crew, what we can offer jetstar, why jetstar etc. Then we got told we will be in touch with you and to go home. Was home by 3pm. And haven't heard anything back yet.