Quite right and having paid over three thousand pounds for two Transatlantic tickets with two national airlines that was the level of service I was expecting...I could have booked Canadian Affair on Air Transat for half that amount but paid extra because I wanted the best.
( Nothing wrong with Air Transat by the way, I am sure they offer excellent value for money and efficiency!)
I did incidentally offer to buy two more seats on the earlier flight, they were happy to sell them to me but couldn't refund the seats on the later flight..... you guessed it the system doesn't allow for that, it is a non changeble non refundable ticket!!
Last edited by GROUNDHOG; 18th Oct 2013 at 18:25.