My wife and her elderly father recently used Robin Hood for their Saturday Afternoon flight to Jersey. Never again!! Terminal was empty and other than WH Smith everything else was closed.
They were sent back to checking in desk from security because Boarding Card printing was poor (was obvious who it was for!). Scanned fathers bag three times (there was a pair of binoculars in it) - all they had to do was to ask a simple question but made a big deal out of it, and airport staff did nothing but moan because they had to wheel him to plane in a wheel chair.
Not the way to attract return passengers!