He has not been 'ripped off'. He paid for something, did not bother to tell them he didn't want it until after he should have turned up and now wants a refund. I'd say he has just learned a valuable lesson in life.
If you owned a flying school, sold a flight to someone, prepared an instructor to fly with this person who did not have the good manners to phone to cancel until the day afterwards. Would you refund him?
If he had paid for a flight, turned up on time and found no-one there to meet him and tried for a refund he would be entitled to one. If he did not get it - THEN he would be 'ripped off'.
Last edited by Adroight; 13th Oct 2013 at 22:52.