Originally Posted by
MoAli
I didn't attend my flight test on the 7th..
Instead, I contacted them the next day asking for a refund..
I got this reply..
Thank you for your enquiry we will look into this and contact you within the next 48 hours.
Kind Regards.
Susan.
Customer Services.
I have heard nothing since, so I emailed them again on Thursday, yet I have still had no response.. Do I file a complaint to watchdog?
Hmmm, in hindsight, you would probably have been better off cancelling your flight test
before it was scheduled, rather than afterwards.
I don't know what the T&Cs were when you signed up and paid your £290, but it might well say that in the event of non-attendance, no refunds are available.
On that basis, I'm not sure if you've got the grounds to make any complaint via Watchdog.