I didn't attend my flight test on the 7th..
Instead, I contacted them the next day asking for a refund..
I got this reply..
Thank you for your enquiry we will look into this and contact you within the next 48 hours.
Kind Regards.
Susan.
Customer Services.
I have heard nothing since, so I emailed them again on Thursday, yet I have still had no response.. Do I file a complaint to watchdog?