Out of interest, could somebody who is familiar with Malaga Airport explain the references to the passengers being "stuck in a boarding gate stairwell", and the quote from one of them in the DM "I looked through the doors onto the airport apron and the plane had gone".
I'd have thought that, once on the departures level of the terminal, boarding the aircraft via an airbridge wouldn't have involved going down (or up) any stairs ?
Watch the Boarding Aer Lingus video. As you can see there is a slope like stairwell with lots of windows where you can see the aircraft and airbridge.
This happens in a few airports where boarding happens via both the airbridge and steps at the rear of the aircraft. Not sure if that also happens in AGP.
Not at Malaga. Everyone boards via Airbridge
