Hardly surprising. Once bitten twice shy as they say.
I guess it's a sign that developers such as Boeing should take note on.
Airlines ultimately aren't interested about teething problems now in this commercially pressured environment. When a delay costs hundreds if not thousands of pounds a minute airlines just won't tolerate having their fleets grounded, the bad press and the what seems to be long string of problems let alone the delivery delays. If it were a car you were buying you'd be unlikely to buy another so Boeing can't be shocked.
We as aviation folk know the importance of safety and the difficulties of introducing a new technology but the hard truth I think is that the CEO cares very little about it. If you aren't seeing money from it, it's a liability and you can't afford that in this day and age.
Radical change is a gamble and Boeing lost unfortunately.
Safe flying
Tech_log