Firewall, I suggest you use one of your many days off to look up the word 'atypical'........
Blue Eagle, I assure you I have no spleen to vent, just a knee jerk reaction to Shortlys propaganda which I am trying my best to control, normally with alcohol and a rub down with the Sporting Life.
Seems a little odd of you to stick your oar in if you worked for another company, and therefore have no knowledge of CX working patterns, immoderate moderation again on a little frequented forum? Like the bold font though, it makes you seem so.....masterful.
