PPRuNe Forums - View Single Post - EZY "denies boarding to law professor for critical tweets"
Old 28th Sep 2013, 11:18
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PAXboy
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
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I know that some PPRuNers do not like this travel writer but I think this article is very good: Simon Calder: EasyJet may have had a point when they threatened to ban the passenger that tweeted against them - Simon Calder - Travel - The Independent

While Mr Leiser had no ill intent, lesson one for anyone working in aviation is: a minor problem in the departure lounge can become a major incident at 30,000 feet.
Also, let's not forget that for ANY company established and running for 20 years, learning how to handle social media is just that - learning. Remember those folks who made joke bomb threat phone calls?

Last edited by PAXboy; 28th Sep 2013 at 11:18.
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