Following on from the news that these cowboys charged a poor man whose entire family had just been murdered in a house fire to change his flights I hope people stop flying with them and they go bust. They are b@stards of the highest order
Or you could look at the facts but lets not let that get in the way of a good "MOL am mostest evilest man evar!!" Rant
Fire occurred in the early hours of the morning. The husband was told at around 3.30am. At 5.30am the husband was at the airport trying to change his flight. News hadnt even broke on UK media let alone in Ireland. Thus the ticket desk staff would have had no idea whether he was telling the truth or not and believe me people WILL tell you that their nearest and dearest have died to try and get costs waived.
The main bit you have to look at is whether Ryanair refund the ticket change fees once the husbands story was corroborated and proved to be true - lo and behold they have refunded the charge!!