Spot on Shytorque; my mind was made up when it became a business rather than a service.
What compounded it was the lack of spares availability for a very large aeroplane (which has officially retired today), on the grounds that "This item is not considered economically viable as standard stock, so LPO or transfer from centrally bonded stores will be required."
Tell that to the poor fekker with no legs and his balls in tatters desperate to get back from somewhere hot and sandy...
Did I mention that the man in charge received a QC that year for "Exemplary budgetary control"?
