Now there is a win win for the MOD, listen to the complaints, fine the contractor and I bet the complainants / unit would never see the funds as they would disappear into an MOD account.
That may be the case, but when the contractor continually gets fined, hopefully in the end they will see sense and things will improve.
Even reading the Waddo website, do they only offer two dishes? One a meat dish and one different?
Do you not still get the choice from about 10 or 12 different dishes as we used to get?
Nope, and things now aren't the same as we used to have. It doesn't make financial sense to have 10 or 12 dishes on the menu, and even if there were, the chefs haven't the time to make them to order. That is unless you fancy having leftovers every day.
It is a sad fact of life that, after years of people complaining that they were paying for food that they were not eating, PAYD was seen as an alternative. Now people are eating out etc, again the contractor can't have too many options on the menu that aren't going to get eaten.
Nobody has mentioned yet that, as part of the contract, there is a gainshare agreement. Each mess should get a part of the contractors profits which get put back into the respective messes. I hope that this helps to buy a new dishwasher at Waddo OM!!