Do the MOD hold regular "meaningful" Supplier Performance Meetings with these type of contracts based on performance data collected by the MOD and NOT the Supplier ? More importantly are such meetings held with Supplier Accountable Execs not middle/senior management ? Failure to deliver by the Supplier against defined/contracted KPI's SHOULD involve punitive fines/compensation
Now there is a win win for the MOD, listen to the complaints, fine the contractor and I bet the complainants / unit would never see the funds as they would disappear into an MOD account.
Even reading the Waddo website, do they only offer two dishes? One a meat dish and one different?
Do you not still get the choice from about 10 or 12 different dishes as we used to get?
The Colonel dictating when the heating comes on reminds me of the head of the piggery at Bruggen Q, he would determine when his plods out on guard duty could go from shirt sleeve to jackets on, as it was all for one and one for all.... He had a thermometer to see if it was cold enough, 'twas a nice thermometer mounted by the window INSIDE his office.