Now
this is interesting:
Ryanair aims to become more user-friendly with a simpler website and co-operation with travel agents, in a cultural revolution for the airline that pioneered low-cost travel with minimal customer service.
The airline plans to announce a website revamp at its AGM in Dublin on Friday, chief executive Michael O’Leary said.
...
Michael O’Leary said he is also prepared to sell tickets via travel agents rather than solely through Ryanair’s own mechanisms, targeting one area where rival EasyJet has made the running by linking with corporate buyers to add business fliers.