Nokia is quoted as an example of how the public can switch to newer technology. Blackberry is another but interestingly nobody mentioned how Starbucks reputation and public perception changed almost overnight following revelations about their Corporation tax policies. They weren't breaking any rules however in front of the Commons select Committee they simply didn't put their message over as well as others
Mol isn't daft.He's a shrew businessman who developed Ryanair into a successful airline carrying 80 million a year opening routes that other legacy carriers wouldn't consider. He changed the way the airline business is run and whilst some here don't like certain aspects of their operation, it has worked.
He has stated that there will come a time for him to leave. My personal view is that time will be when his departure will see not see the share price fall as Apple shares did by over 5% when Steve Jobs died but rise as Microsoft shares did by 8% when Steve Ballmer announced he was leaving. Two successful organisations with changes at the top. Whenever the day comes as it eventually must is it will be interesting to see how the markets react and perhaps see if a new head reviews some of the aspects of the Ryanair operation. It appears from a casual look at twitter feeds on Ryanair that with just 11 flights cancelled in August this positive message isn't mentioned anywhere and is overlooked by most of the public who focus instead on comments about the airline they should be concerned about as at the very least thats an indication of market sentiment.