Fili - you couldn't have put it any better! Btw...clearly I'm so ill informed didn't know they existed in HQ? I thought the elevator was just an elevator. Clearly not
I'm obviously not important enough to warrant that information
Judging by the way some of the SWA do their PA's and in the cabin and their radio comms from the front to ATC is a breath of fresh air. Cant remember hearing a SWA who was pissy at ATC