Well the fiasco is turning in to a major
PR problem for Thai Airways with accusations of pandemonium on the escape and handling of passengers once the aircraft stopped.
Wijit Khaoto, another passenger, said the lower end of the emergency slide he used did not reach the runway surface.
This caused difficulty for shorter passengers whose feet could not touch the ground from the end of the slide. Some passengers trapped at the bottom, including himself, were struck in the back by those coming down the slide after them, he said.
"No staff members were there to help. The passengers who jumped on the slide had to turn back to help pull other passengers down," he said.
The THAI president denied allegations by some passengers that cabin crew members left the plane before assisting passengers.
Mr Sorajak said all passengers disembarked using four inflatable emergency slides on the left side of the aircraft.
Under evacuation procedures, one crew member must exit through each slide first to catch following passengers, while the other crew members must remain aboard to direct evacuees.
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Source Bangkok Post.
Injured passengers criticise Thai Airways International accident response | Bangkok Post: news