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Old 9th Sep 2013, 09:04
  #1265 (permalink)  
A and C
 
Join Date: Jan 1999
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Ryanair profit warning

The Ryanair management issued a proffit warning last week as passenger bookings have been disappointing for the next few months.

While Ryanair is a long way from going into the red there is speculation in the business pages of the newspapers that the policy of drip feeding the customers with charges as they go through the online booking prosess and other add on charges are turning passengers away in favour of other airlines that offer a more transparent booking system.

The speculation seems to be that the Ryanair attitude to customer service is driving away all but the passengers who deliver the lowest yeald in total revenue and the likes of Easy Jet and Norwegian are benefiting from this change in customer attitude.
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