I like the fact that a lot of "new" blankets are now used at the end of the flight
Ground staff have a huge part in this "first wave" and OTP. Why not say 20 minutes as supposed to be is ACTUAL cut off for closing the gate. No mercy quite simply or ground staff who have the guts to say to a pax important or not. You've missed your flight - take the next one. Why is it that most other airlines don't have the cabin baggage issue?? Or OTP isnt really an issue because they follow SOP's. Ground Crews have procedures, why aren't they brought up for not following. Crew and F/D are ridiculed and I would even go as far as saying 'persecuted' for not following SOP. Where is the commonality among Ops, Dispatch etc