Clicking that link brings up Proviation in fifth place with four stars.
Fifth out of
five.
That's the
bottom of the list. In the category "hobby", he's right near the bottom, too.
This isn't just a transient blip, either. This reflects his on-going attitude toward customer-service. For a company that's five years old, this is a very poor state of affairs.
My clients leave feedback, too. I don't get anywhere near the level of bad feedback simply because I don't over-promise and under-deliver. My clients are generally pleasantly surprised by the lengths I go to to provide the service for which they are paying and I
never ignore contact from a client.
EVER !!.
Just for the sake of clarity, I don't supply avionics or aviation-related gear so I'm not a competitor.
Paul..