From the
Australian :-
The industry complaints commissioner would be responsible for investigating complaints about CASA personnel and delegates or authorised personnel.
The commissioner would be required to provide a quarterly report to the board and director of aviation safety that included a summary of activities, the number or complaints received and time taken to respond.
"The other issue we get constantly is criticism of differences in the way the same laws are interpreted in different offices by different people," Mr Truss said.
Other key parts of the policy include better utilisation of the airspace.
The Coalition will task Airservices Australia with fast-tracking technological improvements at airports that are supported by both airports and airlines and could improve reliability.
The en-route subsidy scheme would be revived but would be restructured to provide maximum help to marginal routes.
The carbon tax goes as part of the wider Coalition policy, aviation manufacturing would be encouraged and there would be a move to revitalise general aviation.
On the vexed question of a second Sydney airport, the Coalition would make a decision on a second site in its first term of government.
Now is the time for all good men. etc.